Who would have thought 13 years ago that people would be able to call taxis with mere taps on phones and social media would become a new air? Even today, the ever-evolving digital landscape is reshaping our lives, work, and…

In the dynamic realm of social media, where trends change as swiftly as viral memes spread, staying ahead requires more than just a casual scroll. Though, let’s be honest, who doesn’t want to share the latest memes and post engaging…

According to HootSuite, there are more than three billion people worldwide using some form of social media for communication. Of those three billion users, nearly all of them access social media via their mobile devices. What does this mean to…

Nowadays, whenever a person is in need of something, they first turn to the internet. For example, if I need a plumber to come and fix something in my home, I am likely to look for them on the internet.…

[Continued from Part 1] How to Stay On Top of Negative Reviews and Comments It’s one thing to say that curating negative reviews is important, but another to actually know how to handle each complaint, tirade, or abusive message that…

Negative reviews happen to everyone. Even brands with flawless products and superb customer service get the occasional negative review. Some negative reviews are constructive or genuine requests for customer support. Some are blatant attempts to get freebies and discounts. Some…

Does your business have an online presence? There is a huge difference in online lead generation and customer velocity between brands that have an online presence and brands that do not. And we’re not just talking about that social media…

Everything is connected, and nowhere is that more true than online. It’s not enough to be present on directories and various platforms: you have to engage with your followers and post high-quality content on a regular basis, and you have…