Everything is connected, and nowhere is that more true than online. It’s not enough to be present on directories and various platforms: you have to engage with your followers and post high-quality content on a regular basis, and you have to manage the reviews people leave about your business. Failure to respond to a message on Instagram, for example, could contribute to a bad review on Yelp. What if someone forms an opinion about your business based on reviews on a new platform you didn’t even know existed?
Admittedly, it’s not easy to keep up with it all when you have a business to run! Still, it’s becoming more and more essential, which is why more and more businesses are turning to someone who can do it all for them. Amazio is that someone. You don’t have to hire a social media manager, then ask Dave in HR to watch out for bad reviews, then spend your evenings and weekends trying to figure out if the ads you’re running on Facebook are actually reaching your audience.
There are so many benefits to hiring an all-in-one service provider who can take care of all of those things for you. Your company needs to shine online, and our services reach far beyond your website or social accounts. Here are some of the ways we can help:
Online Presence
Different people use different means of finding the goods and services they need. From Google to Bing, Yelp to Facebook, you need to be everywhere. If you’re thinking, “But I have this and this and this, do I really need that?” You do if potential customers are finding your competition on that. We make sure your business is listed everywhere it needs to be, across more than 100 platforms and directories, and that the information your soon-to-be clients are finding there is accurate and up-to-date.
Social Media Management
Which platforms are most popular among your ideal customers? Where should you spend your time? How many accounts do you need? Whatever we decide, we’ll make sure your pages and profiles are alive with engaging content that positions you as an expert in your field, the go-to for solutions and information. We’ll interact with your followers and answer their questions so they know they’re heard, cared for, and valued as a member of your online community.
Reputation Management
Businesses are run by humans, and humans make mistakes sometimes. Unfortunately, you won’t always know a customer is unsatisfied until they leave a 1-star review and some scathing commentary. Reviews like that can’t go unaddressed: your reputation is at stake. About 84 percent of people trust online reviews as much as they’d trust a recommendation from someone they know, and people may put more trust in a negative review than a positive one.
Even when negative reviews are warranted, you have to admit to your mistake and try to make it right. Doing that publicly (at least in part, though the details may work themselves out privately) may not only win back the customer you would have lost, but you may attract new customers who appreciated the way you handled a difficult situation. Of course, none of that is possible if you’re not aware of the negative review in the first place.
Our managed services takes care of all of this and more. We track what’s working and what’s not, and our intelligent platform displays all your analytics in one dashboard for a smart snapshot of what’s happening for you online.
Relieve your workload and take advantage of our expertise. For more information about our managed services and how we can help you strengthen your online presence, please contact us.